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Resources for Distance Students: Need Research Assistance?

This guide provides information about the resources and services that the Lewis J. Ort Library provides for those students who attend classes at a distance.

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E-Mail Reference Help

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Reference Librarian Help

Students have access to reference librarians to assist with their research for their classes. This could include helping determine keywords to use when searching, determining the best database(s) to use when searching on a topic, help with citation styles, or help selecting credible resources.

The library welcomes students who attend at a distance to come visit the library if they need reference and research assistance. However, we know you may not able to come to the library in person, so, we want you to know that there are multiple ways for you to get help from a reference librarian even if you can't visit the library in person.

You can call (301-687-4424), e-mail, set up a one-on-one appointment, or use our 24/7 chat reference service (Maryland AskUsNow).

Call the Reference Desk

The Reference Desk's telephone number is: 301-687-4424.

A reference librarian is available:

  • Monday – Thursday: 9 am – 5 pm and 6 pm – 9pm
  • Friday: 9 am – 5 pm
  • Sunday: 1 pm – 5 pm and 6 pm – 9 pm

E-mail the Reference Desk

Students can send an e-mail directly to: libref@frostburg.edu

Students can also go to the e-mail form located on the library’s web page and fill out the form that will be sent to a librarian. The form can be located on the following page: http://www.frostburg.edu/lewis-ort-library/asklib/

Most weekdays, you can expect to receive an answer the same day. Weekends, holidays, and unscheduled closings, e-mail is checked less frequently but the student should still receive an answer within 24 hours.

Make a Research Consultation with a Reference Librarian

A Research Consultation allows you to schedule a specific time to meet with a reference librarian for help with your research. As a distance student the librarians can set up a time to meet with you the way that works best for you. This might be via the phone, over Skype, using Google Hangouts, or through Big Blue Button through Canvas.

The Research Consultation provides help with:

  • Getting started on a research project (i.e., identifying a topic, developing a search strategy, discovering the appropriate databases and other research tools)
  • Identifying research materials inside and outside of the library
  • Evaluating the relevance and usefulness of selected research materials

To schedule a Research Consultation please select the following link: http://www.frostburg.edu/lewis-ort-library/userserv/research-consultation-services/